To start the process, contact us through online chat or 800. 331. 0500.
For 15 days or more,.
Webto return equipment to at&t, use one of the following methods:
Webaug 1, 2024 · to avoid a fee, return your undamaged equipment within 21 days of the service change or disconnect date.
If the returned equipment is damaged due to abuse, we may add a damaged equipment fee to your bill.
Here is a general list of what you should.
Webvisit the at&t return policy to:
Learn about the at&t return period.
Find out if your device is eligible for return or exchange.
Get refund information for a return.
Your equipment needs to be returned to at&t, proceed to step 2.
You own your equipment and it should not be returned.